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10:00 - 10:45, Tuesday 21st May 2019
Owner
Raf Makes
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Coffee Manager
GAIL's Bakery
Restaurant Manager
The Berkeley
Club Gascon
Founder
Body and Mind Botanicals,The Cannabis Tea Company
London School of Tea
How a consumer driven tea revolution is demanding quality, ethics and speed to satisfy demand
10:30 - 11:15, Tuesday 21st May 2019
Green Buyer
Wogan Coffee
Looking at the process of taking a relatively unfamiliar coffee, and nailing the roast profile until it hits exactly the flavours we’re looking for!
10:45 - 11:30, Tuesday 21st May 2019
owner
Coffee Lab
11:00 - 12:00, Tuesday 21st May 2019
Founder & CEO
Paddy & Scotts
Founder & MD
Society Café
Head of Coffee
Clifton Coffee Roasters
A great roasting partner does much more than just supply beans! This session will cover what to consider when selecting a roaster
11:00 - 11:30, Tuesday 21st May 2019
MD
Roqberry Tea
Tea has the ability to compliment a wide variety of cuisines and can offer an attractive alcohol-free option to your customers. Attend this session and find out why offering a tea and food pairing menu is a good idea for your business. Learn the principles of pairing tea with food and understand…
11:30 - 12:15, Tuesday 21st May 2019
Head Roaster
Has Bean Coffee
Learn how your coffee is going to hold in term of quality
11:45 - 12:30, Tuesday 21st May 2019
World Barista Champion 2018
12:00 - 12:30, Tuesday 21st May 2019
tea trainer
teapigs
Andy Byron, tea trainer at Teapigs, reveals why TEA ISN'T JUST TEA ANYMORE! When stockists make decisions to upgrade to a premium tea, they give themselves an opportunity to be creative with their tea offering. Whole leaf teas, herbs and spices can be used in a variety of recipes which will show…
12:30 - 13:15, Tuesday 21st May 2019
Dark Arts Coffee
What to look for, personal preference against the right choice
12:45 - 13:30, Tuesday 21st May 2019
Talisker Whisky Ambassador & Author of The Art & Craft of Coffee Cocktails
12:45 - 13:20, Tuesday 21st May 2019
Operations Manager
Dukes Hotel
F&B Manager
Babel House Mayfair
The new marketing paradigm and how delighting consumers with a quality tea on-the-go offering can engage and encourage user generated social media amplification
13:00 - 14:00, Tuesday 21st May 2019
Coffee and Beverages Manager
Eat
the World Barista Champion 2018
Examining the pro’s and con’s of a traditional Barista role, vs a bean2cup machine, looking at the role of the Barista, the challenges of providing a great customer experience, how you can achieve consistency in a busy environment and whether a bean2cup machine removes the ‘theatre’ of service …
13:30 - 14:15, Tuesday 21st May 2019
Head Of Coffee Education
Union Hand-Roasted Coffee
13:30 - 14:00, Tuesday 21st May 2019
Nazani Tea
In the age of creativity, awareness and the 'conscious consumer', people’s tea consumption habits are based more and more on the ethical sourcing and transparency of what they buy, with a larger emphasis on the experience of tea taking. Arleen Ouzounian, founder of Nazani Tea, will reveal not just…
13:45 - 14:30, Tuesday 21st May 2019
Starbucks 2018 EMEA Barista Champion
Starbucks
Starbucks Reserve is a selection of the rarest, most extraordinary coffees Starbucks has to offer. It’s where we push our own boundaries of craft, developing a unique roast for each individual lot before experimenting with coffee as an art form—brewing, aging, infusing and blending it into…
14:00 - 14:30, Tuesday 21st May 2019
insight director
NPD
Insights on the UK & Global coffee market, looking at key trends, opportunities, consumer usage and development potential
14:15 - 14:40, Tuesday 21st May 2019
Chairman
Teapy
Creating a streamlined process for OOH venues to effectively serve tea to minimise staff error and ensure consumer satisfaction
14:30 - 15:30, Tuesday 21st May 2019
Creative Lead
Mr Lyan Studio
Director of Restaurants
Mandarin Oriental Hyde Park
Head of Brand
Brewfitt / Mr Fitz Aqua Spritz
As alcohol consumption continues to decline, what should you consider when serving soft beverages in a premium venue.
14:30 - 15:15, Tuesday 21st May 2019
Ozone Coffee Roasters
14:45 - 15:30, Tuesday 21st May 2019
Head Of Beverage Training & Development
Grind & Co
14:45 - 15:15, Tuesday 21st May 2019
Why we need to work together to create a sustainable industry that will thrive for future generations. Climate change and the grab for land, what does that mean for tea and the people who depend on it?
15:30 - 16:30, Tuesday 21st May 2019
Co-Founder & Marketing Director
BEAR
Director
Coffee Island
Head of Hot Beverage
Compass Group
How to retain your staff through training and empowerment. The role of the Barista, how to manage workflows and job roles.
15:30 - 16:15, Tuesday 21st May 2019
Ancoats Coffee Co
the importance of RoR, momentum and the early stages of roasting
15:45 - 16:30, Tuesday 21st May 2019
Harris + Hoole Coffee Champion
The impact on both your business and your employees development
10:00 - 10:45, Wednesday 22nd May 2019
Food & Beverage Manager
St James Hotel & Club
General Manager/Tea Master
10:30 - 11:15, Wednesday 22nd May 2019
York Coffee Emporium
Why we should treat decaf with more respect as an industry
10:45 - 11:30, Wednesday 22nd May 2019
Wholesale Manager, 2019 UK Barista Champion
Kiss The Hippo Coffee
Cherish your barista! The role of the Barista has changed. It’s no longer considered a menial task & has become a highly sought after skilled job. As a business owner, how do you spot the best, help them enjoy their work & retain them within your business? In return, what do they bring to the…
11:00 - 12:00, Wednesday 22nd May 2019
Good and Proper Tea
Director of Coffee
Has Bean
11:00 - 11:30, Wednesday 22nd May 2019
11:30 - 12:15, Wednesday 22nd May 2019
Roastery Manager
Allpress
11:45 - 12:30, Wednesday 22nd May 2019
UK Coffee Masters Finalist 2018, Head Of Training & Education
12:00 - 12:30, Wednesday 22nd May 2019
12:30 - 13:15, Wednesday 22nd May 2019
Co Founder/Head Roaster
Girls Who Grind
Sourcing - Rethinking value to include the people behind the coffee
12:45 - 13:30, Wednesday 22nd May 2019
Food Manager and Executive Chef
Fernandez & Wells
Assistant General Manager,
The Botanist – Sloane Square
Director of wholesale, World Barista Champion 2017
HasBean Coffee
13:00 - 14:00, Wednesday 22nd May 2019
head of drinks & operations
Elan Group
Looking at success stories, but also when things don’t work out – what went wrong and lessons learnt to overcome challenges
13:30 - 14:15, Wednesday 22nd May 2019
200 Degrees
13:30 - 14:00, Wednesday 22nd May 2019
In the age of creativity, awareness and the 'conscious consumer', people's tea consumption habits are based more and more on the ethical sourcing and transparency of what they buy, with a larger emphasis on the experience of tea taking. Arleen Ouzounian, founder of Nazani Tea, will reveal not just…
13:45 - 14:30, Wednesday 22nd May 2019
How to select the Best Milk for Coffee Foam & Latte Art
14:00 - 14:30, Wednesday 22nd May 2019
Corporate Sales Director
Eversys
Leon
How a busy and successful business achieves consistency and customer satisfaction with every cup of coffee.
14:15 - 14:40, Wednesday 22nd May 2019
14:30 - 15:10, Wednesday 22nd May 2019
Co-Founder
Club Soda, The Mindful Drinking Movement
New market trends and the switch in thinking that will make alcohol-free drinks a success
14:30 - 15:15, Wednesday 22nd May 2019
Development Manager
Nord Coffee
14:45 - 15:30, Wednesday 22nd May 2019
World Coffee In Good Spirits Champion 2018, head of wholesale
Origin Coffee
14:45 - 15:15, Wednesday 22nd May 2019
What can you do as a business owner or consumer to make better choices for the future of tea? How we can change our habits now which can positively effect the category for a more sustainable and inclusive tea industry.
15:30 - 16:00, Wednesday 22nd May 2019
Head of Environment
Costa Coffee
Chief Commercial Officer
bio-bean
bio-bean is a Cambridgeshire-based company that collects spent coffee grounds from businesses around the UK and converts them into sustainable solid biofuels and biochemicals for the food & beverage and cosmetics sectors. One of their longest-standing partners, Costa Coffee, will join them to…
15:45 - 16:30, Wednesday 22nd May 2019